This Privacy Policy explains how Inclusend LLC ("we", "our", or "us") collects, uses, and shares information about you when you use our Gmail Accessibility Checker Chrome extension and associated websites (collectively, the "Services").
Information We Collect
Information You Provide
We collect information you provide directly to us when you:
- Create an account: Email address, name (optional)
- Purchase a subscription: Email address for licensing purposes
- Activate a license: Gmail account, device identifier
- Contact support: Email communications and any information you include
Information We Collect Automatically
When you use our Services, we collect certain usage information automatically, including:
- Accessibility checks performed: Number of checks, types of issues found
- Issue statistics: Categories and counts of accessibility issues identified
- Email metadata: Approximate length of emails checked (word count only)
Important: We do NOT collect, store, or transmit the actual content of your emails. All accessibility analysis happens locally within your browser.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and manage your subscription
- Verify license validity and enforce usage limits
- Generate analytics about accessibility issues to improve the tool
- Communicate with you about your account or subscription
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
Data Storage and Security
The extension stores the following data locally on your device:
- Backend domain URL for API communication
- UI state preferences
- License activation status
Our backend system stores:
- User account information
- Subscription details
- License keys and activation records
- Anonymized accessibility check statistics
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.
Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing (Stripe).
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
Third-Party Payment Processing
We use Stripe to process payments for subscriptions. When you make a purchase, your payment information is collected directly by Stripe and is subject to Stripe's privacy policy. We do not store your payment details on our servers.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
- Opt-Out: You can opt out of marketing communications at any time.
To exercise these rights, please contact us at info@inclusend.com.
Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by other means, such as email. We encourage you to review the Privacy Policy whenever you access the Services.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
info@inclusend.com